Shipping policy

Shipping Policy

At Buy Mela, we are committed to delivering your orders quickly and efficiently throughout the United Arab Emirates (UAE).

Free Shipping

We are pleased to offer FREE shipping on all orders across the UAE, with no minimum purchase requirement.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times within the UAE are:

• Dubai, Abu Dhabi, Sharjah: 2–5 business days

• Other Emirates: 3–7 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, Buy Mela  is not responsible for delays caused by courier services, customs procedures, weather conditions, or events beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If incorrect or incomplete information is provided, delivery delays or additional charges may occur. Buy Mela is not liable for orders delivered to incorrectly provided addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and provide assistance where possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Email: umairjuttuj38916@gmail.com

Thank you for shopping with Buy Mela!